What a pleasure to have dealt with such a professional outfit.
We were in desperate need to create an outdoor living area, mainly just to improve our quality of life. We had some idea of what we wanted but weren’t completely sure of what we would of be able to do with the area we had.
We knew the pergola was going to be the main structure and we wanted it done right!
Out of the 3 quotes we received, one stood out. Chris from Aussie outdoor living….
Quite a few reasons they stood out and they are as follows.
1. He showed up for the quote exactly when he said he would. Not too common these days.
2. But not only did we receive a quote, we received a detailed insight on material choices and the pros and cons of each choice, we received multiple roofing structure options as well as suggestions from his own experience on what would work best for us and the reasons why. He even gave us his own opinion/vision on the entire area which was great as we weren’t completely there with the whole plan. It gave us some ideas and things we hadn’t thought of. We could tell he was very passionate about what he does and it was quite refreshing to see.
3. Once the choice was made he gave us a timeline as well as a very detailed structure of how everything worked, what was to be done and what materials and colours were going to be used. No hidden fine print.
4. Every step was followed to a tee! They even took care of organising the building drawing plans and all council applications forms.
5. Communication was top notch through the entire process. The materials were delivered on time and work commenced without delay.
6. The boys showed up and were very professional in their approach. They were polite and took no shortcuts. Every aspect of the build was followed exactly to specification and done very professionally. Quality of work was exceptional. Once the pergola was completed, they did a final inspection as part of their process, and to my surprise they even made some small improvements that weren’t necessary or noticed by me. Very happy with that! Not too many companies would take extra time out to do such things.
To sum up, the final product is so much more than we could of hoped for. It fits in perfectly with our house and is now the envy of all our friends. I am so glad I chose to deal with Aussie outdoor living, such a stress free and smooth experience.
We would definately recommend these guys to anyone who wants a quality outdoor living area. They have the know how, experience and great customer focus.
Thanks again Aussie outdoor living.
Marco & Bernadette.