“It was time to replace our existing pergola. Built in the 1990’s it was constructed with heavy timber beams with a mainly metal roof and brick piers from ground level supporting the roof beams. It was low, heavy, hot in summer and did not allow enough light through.
We had a few other builders to quote and we had Chris Riley. Chris listened to our needs and then came up with his suggestions. There was no hard sell just practical discussions on how we could achieve our aims. From this initial meeting Chris came back to us with the design and quote within a few days. We had already decided that if the design and quote met our expectations Aussie Outdoor Living would be our builder. It was obvious that with Chris leading the team this would be a company that we could comfortably work with. We were proved correct with our observation.
As part of our decision making we visited their showroom which is very well presented. This allowed us to understand the materials that would be used and view the final product in their displays. Chris’s design included removing the top section of our brick piers leaving only 1 metre from ground, capping with sandstone and then using twin 90mm black support posts from pier to beam. This, he said, would open up our garden. Brilliant! No other builder suggested this solution. Chris and his team think outside the square.
During construction Matt and the team were very professional, courteous, neat, tidy and respectful of our property. We were kept informed of the progress at all stages. The attention to detail during construction was amazing with the only object being an excellent finished product. From the time of signing the contract until construction start, Sydney was hit with a great deal of wet weather. We appreciated that this would delay our job. Were we left wondering? No. Aussie Outdoor were on the front foot advising us of their dilemma and setting a new start date. Very professional.
We are delighted with the finished product. We now have a light and bright outdoor entertaining area which we are sure will give us many years of pleasure. Thanks Chris and the team at Aussie Outdoor Living. We have no hesitation in recommending Chris and his team to any prospective client wishing to turn their outdoor area into something special.”